ROI framework
Measure value across productivity, quality, speed and risk.
AI value should be linked to operational baselines, adoption and sustainable business outcomes.
Productivity
Time saved, workload reduced and capacity released.
Quality
Consistency, error reduction and improved decisions.
Speed
Cycle time, response time and faster access to knowledge.
Risk
Control adherence, traceability and reduced operational exposure.
From estimate to realised value
Value governance continues after deployment through baselines, adoption measurement, benefit tracking and improvement actions.
Baseline before implementation
Use-case success measures
Adoption and utilisation
Cost to operate
Benefit owner
Regular value review